CropLife South Africa

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Privacy Policy

CropLife South Africa

Last updated: September 06, 2021

This document describes how CropLife South Africa collects, uses, and discloses personal information across its various services and platforms.

Interpretation and Definitions

The policy defines key terms including:

  • Account — a unique account for accessing CropLife SA services.
  • Company — CropLife South Africa.
  • Cookies — small files placed on devices containing browsing history.
  • Country — South Africa.
  • Device — any device capable of accessing the Service.
  • Operator / Service Provider — third parties processing data on behalf of the Company.
  • Personal Data — information relating to an identified or identifiable individual.
  • Service — systems and platforms including the Continuous Development Programme, website, bulk mailing system, and Agri-Intel.
  • Usage Data — data collected automatically, either generated by the use of the Service or from the Service.
  • User — the individual or entity accessing the Service.

Types of Data Collected

Personal Data includes:

  • Email address
  • First and last name
  • Phone number
  • Company / Organisation
  • ID number

Usage Data includes IP addresses, browser information, page visit duration, device identifiers, and diagnostic data.

Tracking Technologies and Cookies

The Service uses cookies and web beacons to track activity and improve functionality. Users may refuse cookies through browser settings, though this may limit service access.

Use of Personal and Usage Data

Data is used to:

  • Provide and maintain the Service
  • Manage user accounts
  • Contact users regarding updates
  • Provide news and industry information
  • Manage user requests
  • Analyse usage trends and effectiveness

Data Sharing

Personal data may be shared with:

  • Service Providers for monitoring and maintenance
  • Other users, in public areas
  • Recipients with the user's consent

Data Retention

The Company retains data only as long as necessary for the purposes stated in this Privacy Policy and to comply with its legal obligations.

Disclosure of Users' Data

Data may be disclosed in:

  • Business transactions (mergers, acquisitions)
  • Law enforcement situations
  • Legal compliance scenarios
  • Protection of the Company's rights or user safety

Security of Users' Personal Data

No method of transmission over the Internet, or method of electronic storage, is 100% secure — though the Company takes reasonable steps to protect data.

Children's Privacy

The Service does not knowingly collect data from individuals under 13. Any inadvertent collection triggers removal procedures.

Links to Other Websites

The Company is not responsible for third-party sites' privacy policies or practices.

Changes to this Privacy Policy

Updates are posted on the website and communicated via email or a prominent notice.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at info@croplife.co.za.

Annexure A: User Privacy Notice on All Systems

Reiterates data collection, usage, and security obligations under the Protection of Personal Information Act (POPIA). Users have rights to:

  • Access information — request copies of the personal data held about them.
  • Correct information — update, correct, or delete personal information through account settings or by contacting us.

Annexure B: Blazon Bulk Mailing System

Operator: Blazon Digital Marketing

Data collected: Name, surname, company, email address, mobile number

Purpose: Communicate relevant news to subscribers, with unsubscribe options available

Security: PAIA and POPIA compliance documentation available

Contact:

  • Du Toit & Kruger Solutions (Pty) Ltd t/a Blazon
  • 12 Cannes Street, Durbanville, Western Cape, 7550
  • Phone: +27 (0)21 975 8542
  • Email: compliance@blazon.co.za

Annexure C: Agri-Intel

Operator: Ripple Digital

Data collected: Name, surname, company, company type, email, mobile number, city, country, VAT numbers, invoice information, IP address, browsing patterns

Purpose: Communication, authentication, user access, and system improvement analysis

Operator contact:

  • Andre de Villiers
  • Van Reenen Street, Newlands, Cape Town, 7700
  • Phone: +27 (0)21 422 0669
  • Email: info@ripple-digital.com

Annexure D: Continuous Professional Development (CPD) System

Operator: Custom Apps SA (Pty) Ltd

Data collected: Name, surname, company, email, mobile number, province, ID number, Basic Crop Protection certificate number

Purpose: Assign compliance points to participants

Operator contact:

Annexure E: Student Certificate Verification System

Operator: Bradley van Niekerk

Data collected: Name, surname, email, mobile number, certificate number, ID number, agent number, certificate copy

Purpose: Identification within the system

Security: HTTPS encryption with TLS/SSL and AES password encryption, via Afrihost hosting

Operator contact:

Annexure F: CropLife SA Company Website

Operator: Bradley van Niekerk

Data collected: Name, surname, email address, password (member portal); Usage Data for analytics

Purpose: Member identification and user experience improvement

Security: HTTPS encryption with TLS/SSL and AES, via Afrihost hosting

Operator contact: as per Annexure E, above.

Annexure G: Sage Accounting System

Operator: Sage

Data collected:

  • For invoicing: company name, addresses, VAT number, registration number, email
  • For payroll: banking details, ID number, tax number, address, contact number

Purpose: Execute payments and generate invoices

Operator contact:

  • 6th Floor, Gateway West, 22 Magwa Crescent, Waterfall City, Midrand, 2066

Notice to all users: This Privacy Policy governs how your personal data is collected and used.

Last updated: September 06, 2021